In the fast-paced world of business, effective team scheduling and resource management are crucial for success. Recognizing this need, our CRM has introduced a significant update to its calendar feature, incorporating a resource view that allows for side-by-side comparison of individual calendars. This article is designed to serve as both an informative guide and a practical training resource for users looking to maximize the benefits of this new feature. Whether you’re a manager coordinating team activities or an individual contributor looking to optimize your schedule, this guide will walk you through the steps to leverage the CRM’s latest enhancement.
Overview of the New Calendar Feature
The latest update to the CRM’s calendar feature introduces a resource view, designed to simplify team scheduling and resource coordination. This enhancement allows users to:
- View individual calendars side by side: This makes it easier to compare schedules and plan team activities without the need to switch between different calendar views.
- Efficiently manage resources: By having a clear overview of team members’ availability, you can make informed decisions on resource allocation, ensuring that tasks are assigned to the right people at the right time.
- Navigate with ease: The user-friendly interface, featuring a simple checkbox system, allows for quick selection of the calendars you wish to view, making the process intuitive and hassle-free.
Step-by-Step Guide to Using the New Calendar Feature
To take full advantage of the new calendar feature, follow these simple steps:
Accessing the Calendar:
- Navigate to the left sidebar menu and select the “Calendars” tab.
- Click on the “Calendars” tab again from the top bar menu to enter the calendar view.

Selecting Calendars:
- On the right-hand side of the screen, you’ll find the “Users” section.

- Check the boxes next to the names of the individuals whose calendars you want to compare.

Viewing Calendars Side by Side:
- After selecting the desired calendars, click on the “Day” tab from the menu.
- The calendars you’ve chosen will now be displayed side by side in the resource view, allowing for easy comparison and scheduling.

Practical Examples and Use Cases
- Team Meetings: Quickly find a time slot when all team members are available for a meeting by comparing their calendars side by side.
- Project Assignments: Assign tasks based on team members’ availability, ensuring that deadlines are met without overloading any individual.
- Resource Allocation: Efficiently manage resources by having a clear overview of who is available and when, allowing for optimal task distribution.
Troubleshooting and FAQs
- Q: What if I can’t see a team member’s calendar?A: Ensure that you have the necessary permissions to view their calendar. If the issue persists, contact your CRM administrator.
- A: Ensure that you have the necessary permissions to view their calendar. If the issue persists, contact your CRM administrator.
- Q: How can I view more than one day at a time?A: Currently, the resource view is designed for day-by-day comparison. For a broader view, use the week or month view, though these will not display calendars side by side.
- A: Currently, the resource view is designed for day-by-day comparison. For a broader view, use the week or month view, though these will not display calendars side by side.