Category : Automation

Le déclencheur de flux de travail “Réponse du client” s’active lorsqu’un message entrant est reçu d’un contact. C’est un flux de travail avancé avec de nombreux filtres et variables. Ce déclencheur peut être utilisé pour créer des automatisations qui effectuent des actions en fonction des réponses des clients, y compris celles provenant d’un canal de ..

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Le déclencheur “Tâche Ajoutée” est utilisé lorsqu’une ou plusieurs actions doivent être effectuées après la création d’une tâche dans le système. En fonction des exigences de la tâche, des filtres supplémentaires peuvent également être ajoutés. Pour commencer, cliquez sur “Ajouter un nouveau déclencheur de flux de travail”, puis sélectionnez “Tâche Ajoutée” sous “Choisir un déclencheur ..

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The Task Added trigger is utilized when there are one or more actions to be carried out after a task is created in the system. Depending on the task requirements, additional filters can also be added. To begin, click on Add New Workflow Trigger, and select Task Added under Choose a Workflow Trigger. Filters Assigned ..

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The “customer replied” workflow trigger runs when an incoming message is received from a contact. It is an advanced workflow with a lot of filters and variables. This trigger can be used to build automation that performs actions based on customers replying and even from a specific communication channel such as SMS or Email. Add ..

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Setting Up WhatsApp Integration Before diving into the creation of templates and automations, it’s crucial to set up WhatsApp integration correctly. Here’s how to get started: The setup process is straightforward, requiring minimal technical knowledge. Creating WhatsApp Templates Templates are pre-designed messages that you can send to your contacts. To create a new template: 3. ..

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The Goal Event feature automatically moves contacts to the next step in the workflow once they meet the goal conditions that the user has specified. This can happen regardless of where the contact is in the workflow. This workflow action is great for ending a stream of workflow actions once a customer has met your ..

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Understanding the CRM’s Comprehensive Features Overview A unified CRM platform offers a wide array of features designed to cater to various business needs, including lead management, marketing automation, sales pipelines, and customer service functionalities. Detailed Explanation Usability and User Experience Implementation Strategies Overview Successfully implementing a unified CRM requires careful planning and execution. This section ..

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Creating the Workflow and Importing the Campaign Navigate to Workflows: Initiate the Workflow Creation: Choose to Import from a Campaign: Select and Import Your Campaign: Making Customizations After successfully importing your campaign into the workflow, you’ll be brought to the Workflow builder interface, where you can start customizing your imported campaign to fit your specific ..

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If you’re having problems with your Facebook Conversion API (CAPI) workflow not working as expected, don’t worry. We’ll walk you through some steps to resolve these issues. 1. Select the Right Trigger Ensure you’re using the correct trigger type for your CAPI workflow. Facebook CAPI works best with specific triggers like Form Submission, Survey Submission, ..

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